Solutions/Automation

Every enquiry answered, day or night.

Most leads go cold because nobody replied in time. We set up WhatsApp, email and CRM automations that answer in seconds, follow up for you and keep every enquiry in one place.

WhatsApp11:42 pm
Hi, do you have anything available this week?
Thanks for reaching out. Here are the next free times, tap one to book.
Lead saved with its source
What you get

Systems that do the follow-up for you.

Automation here means simple, reliable steps that save your team time. Each one is built around how your business already sells.

01

Instant replies

Every WhatsApp message, form and missed call gets an answer within seconds. The reply offers a clear next step, such as booking a time.

02

Follow-up sequences

Enquiries that go quiet get polite reminders on a set schedule. Your team only steps in when a person replies.

03

CRM and lead tracking

Every enquiry lands in your CRM with its source, notes and status. Nothing lives only in someone's phone.

04

Reminders and reviews

Reminders go out before each appointment, and review requests after it. Both run without anyone having to remember.

How it works

From busy inbox to clear pipeline.

We map how enquiries move today before building anything. That way the automation fits your team, instead of your team fitting the software.

1.0Map

Map the journey

We follow an enquiry from first message to booked client and note every delay. You see exactly where leads are lost today.

2.0Write

Write the messages

Replies and follow-ups are written in your tone of voice. You approve every message before anything goes live.

3.0Build

Connect the tools

WhatsApp Business, website forms, CRM and calendar are linked together. Everything is tested with real enquiries before launch.

4.0Tune

Watch and adjust

We watch reply rates and drop-off points in the first weeks. Messages and timings are adjusted until the flow runs smoothly.

Measured on enquiries

Proof that it works.

Automation should show its value in plain numbers. These are the ones we track and share with you.

Time to first reply

How long an enquiry waits before getting an answer, day and night. This is the first number we fix.

Leads followed up

The share of enquiries that receive every planned follow-up. It shows whether anything is slipping through.

Booked by automation

Calls and visits booked straight from automated messages. This is the work your system does while the team is busy.

Source per lead

Where each enquiry came from, saved automatically. Your ads and search reports then reflect real outcomes.

Works well with

Pair it with the rest of the system.

Questions

Questions we often get.

Which tools do you work with?

We work with WhatsApp Business, common CRMs and booking tools, and most website builders. If you already use a system, we build around it rather than replace it.

Will customers know replies are automated?

The aim is a quick, useful answer, not pretending to be a person. Replies hand over to your team as soon as someone needs a human.

What if a lead needs a person?

Any message that needs judgement goes to your team straight away, with the full conversation attached. Nothing is left waiting in the system.

Do we need new software?

Usually not. We start with the tools you already pay for and only suggest new ones when they clearly save time or money.

13 years of marketing across the US, LATAM, Pakistan and the GCC

Let's make sure no lead waits for a reply.

Book a free 20-minute call and we will look at your site, ads and enquiries with you. You leave with the first three fixes, whether or not we work together.

Book a call work@sanity.ai
$1M+
Revenue traced to our campaigns
60%
Lower cost per acquisition, four GCC markets
13
Years of marketing experience